Delivery Information

At AB Building Products, we’re committed to providing the best possible service, which means transparent delivery costs and flexible options tailored to your needs. Our goal is to ensure you only pay for the delivery service you select, with no hidden fees. Some of our items are shipped directly from our trusted suppliers; for these, you’ll find specific delivery details on each product page under "Direct Delivery."

Quick & Convenient Delivery on Stocked Products

From our Andover, Hampshire, UK warehouse, we dispatch a wide variety of products daily, so you can rely on fast shipping or choose Click & Collect for in-store pickup.

Order Timing

  • Same-Day Dispatch: Place your order before 2pm, Monday-Thursday, to receive next-day delivery on stocked items. Choose from Standard Next Day, Next Day by 12pm, or Next Day by 10:30am options.
  • Friday Orders: Orders placed before 2pm are delivered on Monday, or select Saturday Delivery at checkout for weekend convenience.

Our stocked items are shipped primarily through DX Express, ensuring reliable delivery options like Next Day, Economy (2-3 days), or specialised Saturday services. Eligible products are marked with our “Next Working Day Delivery” banner for easy identification.

Delivery Rates and Shipping Zones

We offer accurate, location-based shipping rates at checkout, with economy delivery options for convenience. Rates are as follows:

  • UK Mainland: £4.80
  • London Congestion Zone: £5.51
  • Isle of Wight: £9.59
  • Highlands: £12.71
  • Scottish Isles, Isle of Man, Isle of Scilly, Jersey, Guernsey: £27.23
  • Northern Ireland: £10.67
  • Ireland: £15.59
For accurate shipping fees based on your postcode, simply add your items to the basket and enter your address.

2024 Christmas Delivery Dates

19th December - Last order date for delivery before Christmas
23rd December - Last order date for Next Working Day by 10:30am
24th December - Only Next Working Day by 10:30am for delivery
31st December - Orders out for standard delivery
2nd January - No Scottish deliveries

The last collection days for pre-Christmas delivery are as follows:
Scottish Highlands - 20th December
Isle of Man - 18th December
Jersey - Guernsey - 20th December
Scottish Isles - 13th December
Isles of Scilly - 19th December

Services to these destinations are non-guaranteed. 

 

Free Collection from Our Andover Location

If you prefer to collect your order, we offer free in-store pickup at our Andover location: Unit 18 Smeaton Road, West Portway Industrial Estate, Andover, Hampshire SP10 3LF. We’ll notify you once your order is ready for collection.

Specialty Product Delivery

Certain items, including Expanding Foam Kits and Shower Wall Panels, have specific delivery requirements:

  • Expanding Foam Kits: Due to hazardous shipping regulations, these items are sent through approved couriers. Next Day and Economy options are available across the UK Mainland, with EU delivery options available upon request.
  • Shower Wall Panels: Orders are shipped directly from the manufacturer, with average delivery times of 2-5 days. Contact us for quicker options, or arrange depot pickup where available.

Decking and Custom Deliveries

  • AB Decking: Our in-stock AB Decking and decking tiles are available for Next Day or 2-3 day delivery. Larger or commercial orders can be arranged through our customer service team, with design support available.
  • Manufacturer-Direct Decking: Twinson & NewTechWood products ship directly from the manufacturer. Once your order is placed, we’ll provide an estimated delivery date.

International and EU Shipping Options

We offer international shipping for silicones, adhesives, and select products to various EU countries and beyond, including:

  • EU Countries: Austria, Belgium, Croatia, Denmark, Finland, France, Hungary, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland.
  • Worldwide: Australia, USA, Canada.

For countries not listed, or if you have a specific shipping requirement, please reach out to us for assistance. At AB Building Products, we aim to make delivery seamless and reliable, so you can receive your supplies when you need them most.

For more detailed delivery options, please see our Terms & Conditions page.